The cashpower gave me a settlement letter that was written its valid for 5days.within those 5days I paid up the loan (the cashpower deducted the usual installment and then I topped up the remaining amount). The following month end cashpower deducted the monthly installment. I requested to be refunded as this has affected my finances and affected me negatively mentally, since I dint pay my other debts and my bank balance is negative and I have unpaid debits. I called your office several times but the people who are helping me end up hanging up the fone while I'm still talking to them, they will tell me they are checking for and then ended up hanging up.
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