Virgin Money South Africa
Account query and bad service

I want to cancell my virgin credit card, please advise what is my settlement amount... my id no.7501295120083My cell no. 0724390388I have been mailing you customer service team for two months now and have not received any positive feedback... Please advise WHY has my account been handed over to the legal dept when I have been trying to contact you since November last year... check your records

I would like my name clear off ITC and I need my settlement amount.
Regards
Mr. Thomas