I applied for private finance and was referred to Ezekiel Raphunga to handle my application. Ezekiel was such a pleasure to deal with as he is such a professional individual. He gave me regular updates on the progress of my application as well as tried his level best to get the confirmation of insurance document by himself. He managed to get the insurance document after waiting for an hour on the phone.
Ezekiel arranged for the invoice to be sent to him and then finalised the contract to be signed on Monday morning. He even phoned me at 5pm as he gave me his word that he will inform me at the end of the day, on the progress of my application. Service of this calibre is extremly rare!
A loyality of a customer to a financial institution depends on the service, that particular individual receives. It is because of this level of service that I received from Ezekiel that I will continue to take my business to Wesbank.
Thank you.
Regards,
Denve
0 comments