In Nov 2012 an amount of R950.00 and in Dec R1100.00 was taken off my account. I phoned and spoke to 3 different people. No body could tell me why. The last person I spoke to me told me straight that they can take monies off my account and that I would not get it back. I have a loan with them but that is not even the amount of the loan. They said I was behind. Then in Dec they took the loan amount off and told sent and email on the 15/12/12 telling me thank you for my payment and my next one would be in Feb 2013. I then received an sms on the 3 Jan 2013 saying the debit order would not go through and they were charging me penalties. I need to know what is going on.
Nobody can give you the correct answers. And you constantly pushed from one person to the next.
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