I would like to express thanks and special compliments to Herbert Baloyi at Virgin Insurance Claims department for assisting me with my claim. He truly provided an excellent and professional service. From my first call to register my claim, Herbert provided thorough communication at highest level and answered all my questions. He is one in a million; service like this is hard to come by.
I believe this guy is a true definition of good and quality customer service and wish him a success in his field. Please, please Virgin Money, do not let him go. He is really an asset. Please relay my appreciation to him.
As for Virgin Insurance, it is really insurance as it should be. My first day with you, my car was involved in an accident. I thought you were going to give a lot of stories but you gave me a very great lasting experience and a reason to smile. I am definitely going to recommend you to my friends. A huge accolade to this amazing company.
Thank you
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