My Broker submitted my claim for a damaged laptop and within 2 hours I had an SMS plus an email and 2 follow up phone calls describing my approved claim. I am a small bussines owner and pride myself in working after hours and going the extra mile so to have this beyond expectations service from a large national company is unheard of to me. Thank you Ernestina Ramorula of Discovery Insure.
All of this 2 days before Christmas as well.
Ernestina Ramorula even called me after her working hours and agreed to pass on my details to a co-worker to assist as she is away on 24th Dec.
Many thanks Ernestina Ramorula and Discovery Insure