If only all companies have such fantastic service, HELLOPETER would have nothing but yellow smiley faces.
I have not even heard Ernestina's voice yet I can tell you that communicating with her via e-mail has been very professional, informative and a real pleasure. She understands what the customer needs, her efficiency is second to none. Every time she had been working on my claim, she kept me up to date with information. This made me feeling relaxed and comfortable, unlike other companies where I would constantly have to follow up with and get all stressed up about.
Ernestina made me feel as if I was her only client and I am truly appreciative of her efforts, feedback and proficiency. You are truly an asset to your company. Please keep it up and I wish you all the best.
Just hoping your suppliers hold the same work ethics to keep your companies reputation intact.
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