Between the 7th and the 11th of December (this month) I contacted FNB smart card client services. The reason for my call was due to a mistake FNB made with a deduction of R790 off my account. I then contacted FNB and was told this would be sorted out ASAP. its now the 18th of Dec and when going to the bank to draw my money there was only an amount of R45 in my account. I am very unpleased with the service and expect an answer ASAP. this is my money and I expect FNB to live up to their standards.
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