I have been banking with FNB since 2004 up until now and I applied for my bond and they approved it 100% percent then later on I received an increase at work and I have settled my car. I then request them to see if the can give me a lower rate on my bond but every consultant I try gives me a middle finger others say that I can only change it after 5years but I was told that I need to inform a bank if there is any salary changes. I'm really frustrated because I really don't understand why I have to pay that much but my salary has changed. When I applied they said that they gave me high rate because of the salary and things I owe and now that I have salary increase and settled my car no one is willing to help
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