This would be more of a query than a complaint. I would just like someone from FNB who is well versed in homeloans to call me and explain a few things.
I have been banking with FNB for about 5 years and to date have kept a clean record and have conducted my accounts with them without issue to date.
We applied for a bond with them and noted that the interest was not very favourable. 10% to be exact.
Upon appealing we were told the following:
Bank Response:
Service Request Bank Status: Completed
Bank Comment: Best rate appplicable to application based on current pricing strategy
Response Date: 05/07/2013 15:49.
In view of this we increased our deposit from 6% to 12% and got an interest rate of 9.65%.
This is only .35% better than the original rate.
We are working through a Bond originator but I would really like for FNB to explain why this is the best rate that they can give us.
0 comments