AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - FNB Initiation fee a! | #247881

First National Bank
FNB Initiation fee a!

I applied for my FNB credit card with Tshepo Matlou and was given outstanding service - however I was told via Telephone, SMS and email that if I spent R500 or more they would reverse the R135 initiation fee.

I called in today as it has been almost 3 weeks since I swiped for R500 and nothing has been reversed, only to be told that I would have to spend R500 a month for 3 months.

This is such bad advertising!!!

Please can someone contact me back and explain to me how I have misunderstood 3 forms of communication as well as 2 which are in writing!

Date:

Company: First National Bank

Country: South Africa   City: Cape Town

Category: Business & Finance

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