Walked into the Liberty Midlands Mall branch to exchange some currency as I have an account with them. The teller/sales person thereafter tells me that she cannot help me as my address details (proof of res) was NOT on the system. How is that even remotely possible when I've been a client with Standard Bank for some years now, and have been receiving my bank statements from them via post?
Extremely disappointed customer!
To Standard Bank: Please do not contact me, as i will be closing my account with you in any case.
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