Hollard Insurance
FUNERAL POLICY WAITING PAYMENT SINCE 27 SEP 2013

GOOD DAY
I HAVE 2 FUNERAL POLICY'S WITH HOLLARD SINCE 1996 MY HUSBAND PASSED AWAY ON THE 24 SEP.
ON THE 27 SEP WE EMAIL AND FAXED ALL THE DOCUMENTATION REQUIRED BY HOLLARD FOR THEM TO PAY WE PHONE TO CONFIRM IF ALL IN ORDER -FINE -MRS DIAS YOU WILL BE PAID TOMORROW BUT TOMORROW NEVER CAME I HAVE SPOKEN TO 16 CALL CENTRE AGENTS AN GOT 16 REF N TO NO JOY AT ALL I HAVE BORROWED THE MONEY FOR THE FUNERAL WHAT A DILEMMA I NEVER EVER CAME ACROSS SUCH BUNCH OF UNPROFESSIONAL PEOPLE WHAT MUST I DO? PLEASE HELP
THANK YOU &KIND REGARDS MRS DIAS (ANDY)