The opening of my new FNB account have been confirmed on 22 August 2013.
The delivery of my cards have been extremely unorganized. With me having to send several email (some going unanswered) and make phone calls.
On 4/09/13 a card was delivered to me: though my title was incorrect on the card. And I did not get all the cards I requested (I have applied for extra cards)
On the 12/09/13 a second delivery was made: again incorrect title and not all the cards.
My emails were left unanswered, and I only received feedback from FNB regarding this on 18/09/13 after complaining directly to FNB.
A 3rd delivery was made (delivered to me personally by banker) on 30/09/13: With the correct cards. I have attempted activating the cards online (and failed). Went to Kloof branch on 03/09/13 and after 1hour on the phone I found out it could only be activated on Monday 30/09/13.
Mon 30/9/13 a person phones me and says she will sort it out and come back to me, she did not phone back.
On 01/10/13 at 3:50 I receive an email stating: The cards cant be acctivated because the banker is not allowed to deliver straight to me and the cards will have to be cancelled. I am now awaiting new cards. Unacceptable
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