Absa
ABSA EXPECTS ME THE CLIENT TO CALL THEM

I AM STILL AWAITING A CONSULTANT TO CALL ME WITH MY ACTION LINE COMPLAINT. MY FIXED DEPOSIT IS NOT YET OPENED AND AS MENTIONED IN MY COMPLAINT I AM LOOSING OUT ON INTEREST DAY BY DAY, THE FACT THAT THE CONSULTANT GAVE ME WRONG INFORMATION ABOUT THE INTEREST RATE SHOULD HAVE BEEN ADDRESSED BY NOW ALREADY & YET I AM FEELING LIKE A NUISANCE FOR EXPECTING IT TO BE RECTIFIED & MY ACCOUNT TO BE OPENED. IF THIS CANNOT BE SORTED OUT IMMEDIATELY THEN I WILL BE STARTING THE PROCESS TO CONTACT THE OMBUDSMAN. BELOW IS THE EMAIL SENT ON THE 5TH SEPT ALREADY.

Dear Retasha Ceres

Thank you for bringing this matter to our attention.
Kindly be advised that we have logged your information on our Customer Service system.
Your reference number is 2509140.
One of our dedicated Consultants will keep you informed regarding progress with your request.