Complaint / review / scam report
Absa
Christmas Interest Rate Almost Double

I applied for a R 15 000 loan via the call centre on 13/12 and was informed on 17/12 that my interest rate would be 22% variable, almost double of the 12.5% variable I was quoted previously. I queried this and was informed that only loans with an amount of above R 20 000 qualify for a better interest rate. This is a because my previous loan of R 5 000 also qualified for the 12.5% interest rate.

Is ABSA bumping up their interest rate on personal loans for the festive season?

I am also still awaiting my quotation and call-back for the stand-alone loan which was supposed to be sent to me yesterday, this would be the second time that the consultant uses an incorrect email address for me even though I phoned in and informed them of my correct e-mail address!
Date:

Offender: Absa

Country: South Africa   Region: All Country   City: Loans Call Centre

Category: Business & Finance

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