AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - HOMELOANS NEVER 100% | #195491

Standard Bank
HOMELOANS NEVER 100%

I contacted Standard bank on Tuesday 27/08/2013 regarding a request that they reconsider adjusting my Home loan application from 90% to 100% (wishful thinking after all ANOTHER institution offered me 95% and I am I client of Standard banks). NOTE: I am a first time home buyer. Standard banks home loan department told me YESTERDAY 28/08/2013 that they sent the home loan application to the amendments department for review. I phoned them today and asked if there is any news with regard to this request and no one knew what I was talking about. NOTE: ALL CALLS ARE RECORDED!!! Disappointed is beyond what I feel at the moment.

I was also told by the lady that helped me on Tuesday that they would not grant me 100% because I went through a bond originator, WHAT!!! I APPLIED THROUGH AN ESTATE AGENT WHO USES OOBA BECAUSE ESTATE AGENTS ARE THE PEOPLE YOU GO TO TOO PURCHASE THE HOUSE. She also mentioned that I could have qualified for 100% if I did the application myself???

Today I get told the system automatically decides what % you will get due to your credit score. Mine is 797 and my wife's is 750 on Lucid which I am told was very good. WHAT HPPENED TO JUMPSTART?

Help please!!!

Date:

Company: Standard Bank

Country: South Africa   City: Gauteng

Category: Business & Finance

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