I HAVE A DEBIT ORDER THAT WAS SUPPOSSED TO GO OFF ON THE 15 OF THIS MONTH. FOR SOME REASON AUTO AND GENERAL DEBITED MY ACCOUNT ON THE 7 WITH OUT MY KNOWLEDGE. THAT DEBIT ORDER WAS RETURNED, YESTERDAY, CALL CENTRE CALLED ME AND ASKED IF I WANTED TO CHANGE MY DEBIT ORDER, AND THEN THEY TOLD ME THAT IT WAS RETURNED ON THE 7. I WAS NOT AWARE OF THIS AND WAS FURIOUS. WHO GIVES AUTO AND GENERAL THE RIGHT TO DEBIT MY ACCOUNT, WHENEVER THEY WANT. IF THERE WAS AN AGREEMENT FOR A SET DATE, WHY DID THEY BREAK THAT AGREEMENT??? MY BANK ACCOUNT BELONGS TO ME, AND ONLY TO ME. IT'S LIKE AUTO AND GENERAL ARE . AND THEN I ASKED THE LADY FROM CALL CENTRE TO GET SOME ONE SENIOR TO CALL ME BACK BECAUSE I WAS NOT HAPPY. SHE SAID SOME ONE WOULD CALL ME. WELL, SHE WAS LYING BECAUSE NO ONE CALLED ME. TODAY AUTO AND GENERAL SENDS ME AN EMAIL, REGARDING THE AMENDMENTS I REQUESTED??? WHAT THE .? I WANTED SOME ONE SENIOR TO CALL ME REGARDING THE MONEY FROM ME??? BUT THERE ARE AFRAID TO CALL ME, SO THEY SEND ME AN EMAIL... REAL CHICKENS.. WHEN WE INQUIRE FOR A POLICY, THEY ARE QUICK TO CALL YOU, WHEN THEY ARE WRONG, THEY IGNORE YOU AND SEND YOU AN EMAIL. I AM CANCELLING AL MY POLICIES.S NOW
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