I had contacted the Standard Bank Credit Card Divison on Thursday, 8th August and spoke to a service consultant, Ed, who advised me on a query regarding a payment i wished to make on my credit card.
I was told to make payment on the card and thereafter call back on Saturday, giving time for the monies to reflect into the account, so that it could be correctly allocated (as per my query).
I called in today (Saturday) and received a completely different outcome of how the monies deposited into my account would be allocated. I was out on hold by the service consultant, Chippewa for 5 minutes before I was forced to put the phone down as I assume that I was being ignored!!
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