I made a payment to the wrong creditor in November 2012. I contacted the creditor in question and was informed that the account had been closed for some time. I contacted the bank and was informed that the money would bounce back into our account. Nothing happened and I have been in constant touch with the official in question. I have all the emails to prove it. The amount in question is R18485.10, which is a lot of money to loose. I have had no joy from the bank.
The attitude of the staff has been very poor.
I need this matter settled NOW
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