This refers to my complaint that I laid a few weeks ago. Isobel Paulsen never let up trying to get hold of me, but could not as I was always very busy at work. I then decided to make time for her call to try and resolve the issue, and she called me back just as I asked... really top class performance Isobel! Thank you very much for how efficient you were with solving my query. Excellent Service! Well done Isobel :-)
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