SO I LODGED A FORMAL COMPLAINT ON THE 11/07/2013 PELASE SEE AUTO RESPONSE BELOW ---
MY COMPLAINT IS SIMPLE STD BANK WANTS ME TO PAY EVERY MONTH FOR INSURANCE BUT DOES NOT WANT TO APPROVE MY CLAIM AND TELLS ME ITS BECASUE MY WALL WAS NOT BUILT ACCORDING TO BUILDING REGULATIONS --- SO WHY DO YOU INSURE THE HOME (STRUCTURAL INSURANCE) IF YOU DONT EVEN KNOW IF ITS BUILT CORRECTLY --- TOMORROW WHEN MY HOUSE WALL FALLS DOWN YOU WILL SAY IT WAS NOT BUILT TO THE REGULATIONS --- THAT WILL MEAN I AM PAYING FOR NOTHING AND YOUR INSURANCE IS FOR NOTHING!!!
SUPPLIER'S RESPONSE Standard Bank Time and Date 16:04:04 | Thu 11 Jul 13
Hello 777ZYD,
Thank you for the posting.
I have referred this matter to the relevant area for investigation and resolution, contact will be made with you shortly with a way forward.
Best regards
Patricia Huma
Standard Bank Insurance Services
086 010 1101
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