I lodged a claim against my insurance for a smash and grab incident on 17/01/2013. I immediately called Dial Direct and spoke to Theo Samuels. He was very curteous and symphathetic as I was very traumatised. He was extremely professional as well and claim was paid out the next day. Thank you to Theo for ensuring that the claim was settled promtly and I could start picking up the pieces from this traumatic experience.
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