I cancelled my absa credit card and internet banking on the 17 May 2013. On the 25 June 2013 I received an e-statement from Absa Bank. I have tried calling in 4 times already
1) General helpline - I was told that I needed to go through to internet banking. The consultant could not transfer me, however did give me the number.
2) Internet banking - dialled and was told I needed to go through to the credit card department. I was 'transferred' and cut off.
3) I called general enquireies to get credit card department number. The consultant was helpful and tried to transfer me and I was cut off again.
4) I called the credit card department and was cut off.
I do not have time to waste like this. Please can someone ensure my account is no longer active and that I am not being billed for any amounts (credit card fees nor internt banking fees).
0 comments