My ordeal started on the 20th of May '13, when my car had been booked to go to Proline Panelbeaters for Hail Damage, last year October. I waited till May when they said it would take 2-3 weeks, which was fine, because I had my rental car from Miway for 3 weeks. Not once did Roxanna update me, I had to phone her for updates. In the 3rd week, I spoke to her on the Tuesday, saying that I would have my car back on the Friday as it was in the paint preparation department. My rental car had to be returned on the Sunday morning. On Friday I phoned again, she said that my car would only go into the pain department then & that I would only get my car the following week. I got my car the next Wednesday. There are still dents in the roof and they have also my wiring which causes a short and the fuse for my dashboard to keep blowing. I also noticed wind coming in from a replaced windscreen, turns out that part of the cowling panel got broken off. I informed MiWay & will take my car back on Monday. However, neither MiWay nor Proline will provide a courtesy car. This is unacceptable service and I would not recommend for anyone to go there.
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