I had a tough time with a claim and Matthew went the extra mile to resolve the problem, Matthew works in the Hospital Claims Department and showed great character, kindness, professionalism, loyalty to his company whilst being fair to myself as a client of that company. Matthew took my very difficult situation and with hard work he resolved the problem which was satisfactory to myself without compromising Oneplans terms and conditions. Thank you for professional people like Matthew who can be an example to others. Thank you Matthew :)
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