AfricaComplaints.com » Business & Finance » Complaint / review: Ebucks - EBucks Contacts Centre unwilling to assist! | #134495

Ebucks
EBucks Contacts Centre unwilling to assist!

[EC: E006267A]

I am trying to reset/enable my dormant eBucks account, and was told by one of their Call Centre
representatives over the phone that the only way (because my Cell nr changed) is to send an
email to [Email Removed] providing my old and new Cell nr and attaching a copy of my RSA ID

After doing so I have been continually requested to provide my cell Nr and ID copy in separate emails
wasting my time and clearly demonstrating that they either cannot or will not read my emails.

Please assist to break this deadlock, as I would like to use your product!

Regards

Date:

Company: Ebucks

Country: South Africa   City: Call Centre

Category: Business & Finance

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