AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - FNB | #133764

First National Bank
FNB

I was at a FNB atm waiting to withdraw money. In front of me there were 2 black guys at the machine. after they were done, I went to use the machine. I put my card and noting happened. I never even put in my pin. next 2 mins I received a sms reading I made a withdraw of R660 from another machine in my area which is about 2 km from the ATm I used. I did all the necessary thing. stop the card wnet to the police station, and to FNB. I got a call from the department asking me some question and he said he will get back to me. up to date I never received any feed back from them. I made a call this morning. I spoke them and the guy informs that I compromise my pin. What comment was that.
Dear Mr Selvan Pillay,
Transaction/s on Platchip Cheque Card Number 4790 7283 Reference 138419
We refer to your recent enquiry regarding the transaction/s on your account.
After careful consideration of your complaint, we regret to inform you that we are not in a position to accept the loss and unfortunately we have no alternative but to hold you responsible for the transaction/s loss of R 660.00 debited to your account on 23 February 2013.
We furthermore advise that due to the

Date:

Company: First National Bank

Country: South Africa   City: Umgeni junction

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google