AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Great Service eventually saved the day | #130805

First National Bank
Great Service eventually saved the day

After a very frustrating experience with FNB - which is unusual - trying to open an account for a lady who works in our home, Janine eventually came through with a solution. I was at the point of throwing in the towel with FNB on the issue (my personal banking experience with them is amazing - trying to open an account for Lolly was nothing less than a nightmare) - when Janine worked out a solution. Colleeen is the manager who initially made a mistake but to her credit she apologised in person and made it right. Faith restored.

Pity your CEO has been made to resign though. Shameful what the current government can do,

Nice work FNB on my issue,

Murray

Date:

Company: First National Bank

Country: South Africa   City: Rondebosch

Category: Business & Finance

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