AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Linking of garage card to Credit card | #12674

Standard Bank
Linking of garage card to Credit card

Apparently Standard bank changed the policy on stand alone Garage cards and insist now that the garage card is linked to a cedit card. Without notification they transferred a balance from my garage card on 27th December and then another on 16th January but when I request a statement for transactions up to Januray 2013 it seems an impossible request.
I have spent 2 hours on the phone in the last 2 days and have been promised return phone calls that just haven't happened.
I am VERY uncomfortable when my bank starts moving MY money (I had a credit balance on my garage card) around without my authority and then cannot show me the transactions reflecting what has taken place. I've made a large eft transfer into the card on 15th December and have purchased petrol and all these transactions have "disappeared" to all intents and purposes. Seriously - by whose authority do the bank do this!

Date:

Company: Standard Bank

Country: South Africa   City: Garage card division

Category: Business & Finance

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