I was phoned by Nedbank and offered me a credit card, I didn't want to take it I told them I had a credit card with absa and they told me if I can cancel by settling the amount i'm owing to absa and they will give me an interest rate of 11% and I agree to take it . later when they deliver the credit card they told me the interest rate is 11.9% I told them no one has told about 11.9%, they insisted that it was 11.9% I took though I was not happy. They gave me a credit card with a limit of R40 000. Now when I receive my statement the interest rate is 17.9% . when I ask them they say it was changed because I used the credit card I was not suppose to use it. No one has told me that if I can use it I was going top change.
Another problem I bank with them I have all my accounts and I changed my Nedbank in 2010 I got divorced and change back to my maiden surname. I went to nedbank and I changed my surname I gave them my Decree of Divorce and my ID copy they shows my ID, and everytime I want something from them they tell me my profile shows 2 surnames and I'm not happy about that I must produce a decree of devorce everytime I m not happy. I ended up going to a different bank
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