On the 19th October 2012 I sent a complaint to Discovery in relation to poor service and blacklisting threats to me. Since then, the matter remains unresolved. Their pending reference numbers are as follows: 2643349164, 546390126, 546996760, 2646685527, 1064547894, 2633273195 and 543442846.
To my suprise, I started receiving calls last week from people claiming to be working for FNB. Some of these people used to phone saying they work for Discovery, but now they claim to be working for FNB. Discovery is no longer entertaining my query, but FNB has partly taken over. They demanded payments for Discovery Card, claiming 100% ownership of it, ignoring unresolved queries with Discovery. On the 12th January 2013, I received a call from Lindiwe who later transfered me to her manager by the name of S. Modibedi. Mr. Modibedi asked me to forward all email correspondences to his attention so that he can assist me and promissed to get back to me.
Today, FNB transfered R789.00 from my Cheque account without my consent or communicating to me before doing so. I was hoping to pay my bond with the money they took and I don't know what to do now. I don't understand why they don't communicate.
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