Good day
i was garnished by (Micro Finance Debt Collect cc) 14 December 2012 amount R625. They have been garnishing me from December, so far they have taken R625 X 5 which gives total of R3125. today i phoned their office 012 325 1570 to find out how much im owing so i can pay it off, to my shock my April payment is not located anywhere in their system, they dont even have a statement to check if the money reflect, their reason is that their Director MR JAN LINGERFELDER only gives them statement twice a month whenever he feels like it, they dont know when he will issue April statement, today is 2 may 2013, iam given the wrong amout to settle my account because they cant trace my April payment. The Director cant speak to clients because his a busy man, His clients are getting ridiculous customer service which only him can resolve issues yet his a busy man. I spoke to Linda the Manager, very Rude consultant by the name Nomsa Ndoovo and Louise. I NEED TO SETTLE MY ACCOUNT, CAN MR DIRECTOR ISSUE STATEMENTS TO HIS EMPLOYEES SO I CAN BE GIVEN CORRECT SETTLEMENT BALANCE FOR MY ACCOUNT AND STOP THE GARNISH EFFECTIVE FROM MAY 2013.
THANK YOU
MDAKA NV
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