I am really upset! I placed an order for shoes on the 10th of January 2013 till todate I have not received it. I called them to follow up on 23rd of January and spoke to a lady who promised to call me back that very same day and i never got that call, lucky for her I cant remember her name. I ...
I bought 2 pairs of shoes and CATS sunglasses in January. The shoe sizes were incorrect, and I immediately notified Zando that I require them to be returned, and therefore just wanted a bigger size. I logged an email, as well as a call. 1 week later, I had still not received feedback. So I called ...
Just want to compliment all those involved in making Zando such a wonderful shopping experience! The user-friendly website, amazing selection and brilliant service make shopping a breeze and something I look forward to. I've bought 6 pairs of shoes there in the last couple of months - and have ...
I am going to try to not cuss as I want to seem decent but it's hard. Since December I've had trouble getting delivery on products from Zando. I've even had to cancel an order since it took so long. I understand Decemberwas a tricky month but still, it's January! I even had to cancel a item that ...
I received a email saying that my order has been delayed. This is unacceptable because when i purchased the item it said that was the item was in stock and that I would receive it the next day! This is the second time this has happened and really trusted you guys to deliver service this time. I ...
I bought a pair of shoes in October 2012. The size was incorrect, and I immediately notified Zando that I require them to be returned, and therefore refunded. I logged an email, as well as a call. 2 weeks later, I had still not received feedback. So I called the call centre again. The agent was ...