Hi Zopna, I am in exactly the same boat. I ordered and paid for shoes on the 20th of December 2012 and still to date have not received my order. I phoned them on numerous occasions and every time was promised that it will be delivered that same, which was a BIG lie. Last week after phoning them ...
Last year I won a Giftvoucher from Zando through the Trou inspiraie/ Celebrations website. There was no expiry date for the voucher. When I wanted to order my purchase I added the giftvoucher number at the checkout but it kept saying the voucher is invalid! I tried sending an email to the zando ...
I would like to thank Monique from the Zando service centre. I placed an order on Sunday that was extremely urgent for a wedding this weekend. She kept me informed at all times on the progress of the order and parcels. She even liased with the courier company to ensure that delivery was done on ...
So on 18/01 I ordered a pair of shoes on Zando's website, paid via credit card &received confirmation of order. A little while later I get an email stating the shoe is out of stock & the supplier cannot replenish stock. I asked for a refund. On 21/01 I follow up on the refund & no ...
Hi I find myself once again complaining about Zando, I placed an order for shoes on special on the 17th January 2013, prior to placing the order I called to request that I needed a US size 9 as there website doesn't stipulate if it is UK or US what should I order I was told to order size 9 on the ...
I ordered a pair of Boots from Zando. I did an eft on the 7th of Jan and received a mail on the 10th of Jan. advising that they were out of stock (notice the 3 day delay). I requested a refund on the 16th of Jan and was informed on the 17th that the refund has been processed. The refund was indeed ...