I want to say thank you to the lady who called me regarding my shoe problem from zando, you know how to treat your customers and your attitude was number 1. I lost hope, I didn't want anything to do with Zando anymore but you made me believe and trust zando again, I'm sorry I did not get your name ...
I bought a gift online from Zando for my Step dad for his birthday in December and 1 month later the gift still hadn't arrived, I had to keep calling and emailing them, eventually after almost giving up I got my order. Last week I purchased over R3000.00 worth on shoes and paid in full and once ...
I ordered a pair of Black wedgess less than a month ago. I called in to ask for another pair of the black wedge that i ordered due to the material on the wedge heel having a bubble on it. its not even a month that i have the shoe and as i thought the quality is pathetic. The sock on the shoe is ...
PLEASE TELL ME YOUR EMPLOYEES CAN READ OR AT LEAST KNOW THE DIFFERENCE BETWEEN A CAP AND A DRESS!! I RECEIVED A HURLEY ACCESSOR PREAMP HAT RDL2 IN A BAG LABELED LEIGH SCHUBERT PURDY DRESS??? I PAID R649.00 FOR THIS DRESS AND DID NOT ORDER A DM CAP!!! GET YOUR ACT TOGETHER . I JUST SPOKE TO NATALIE, ...
On 7 January I phoned the call centre to return my shoes I received the previous day because it s to small. they did send the couriers to pick it up a few days later and In this week I've send an email to [Email Removed] to follow up on my query and I'm still waiting for Zando to come back to me to ...
After a long time back and forth in regards to a lost delivery, and being heart broken because it is very likely that I may never see my purchase, Zando at least understands that even though there isn't much that they can do in regards to the courier losing my parcel they understand and feel my ...