I signed up to Zando a while back and have enjoyed EXCELLENT service with every purchase! I ordered a pair of shoes that turned out to be a size too small... they were collected and exchanged in 48hrs! Emailed a request to change my delivery address and within 24hrs I received a call and an email ...
I think I have come to the realization that service at Zando will never exist. At least not for me. After logging my prior complaint with Hallo Peter at least some items got delivered in drips and drabs. Now almost 2 months later my order Order number: 200599652, is still a n show. The call center ...
Zando should be ashamed of themselves. They deliver goods however when one sends them back due to them being unsatisfactory, they do not refund your money. I have been waiting for TWO MONTHS to be refunded. Numerous phone calls and emails and yet still no refund. I have given them ample time to ...
Made a purchase of R219 on the 07 January. Item was not on stock. I requested for a store credit.By the 15 January when I did not receive my store credit, I called and spoke to Raeesa who immediately sent me an email withe the credit. However. On Sunday, the 3 February when I tried to use the ...
For a new company, Zando is IMPROVING and LEARNING FAST - WELL DONE GUYS!! ...
I am so disappointed with zando shame, my boyfriend like shopping there but after this incident i don't think he will bother again. i bought a size 6 shoe on December they delivered size 7 just imagine. They had sissy boy and levi's shoes on sale on January i decided to order 2 pairs, till today i ...