We bought a refrigerator and freezer in 2008. The refrigerator is working since then fantastic, not a single problem, but the freezer had to be serviced once or twice a year. The freezer keeps on freezing up, We had the service technician of Hirch here a number of times, a Whirlpool technician ...
Hi, Service reference number: S000351766 I reported a freezer on 11 December and again on 30 December 2013. The technician came out in December and tested the electronic circuit board and confirmed it gave an unknown error code. In their last automated SMS from the service department they promised ...
I sent a complaint last year and the service department responded by saying they will contact me. However they have been really unprofessional and have never contacted me. The company that i work for wanted to purchase a washer & dryer for our lab. We require technical information about 2 ...
When I get bad service I use this format to expose the culprits. When a supplier does well, I should sing their praises, Well I'm singing the praises of Whirlpool. I purchased a combination gas / electric hob from a distributor and the ignition mechanism had an intermittent fault. A technician was ...
I bought the Whirlpool 6th sense washing machine and tumble dryer about 14 months ago. What a mistake... My advise is to stay away from Whirlpool products. The washing machine was a DUD it had problems from the day of delivery. In the first 2 months it was replaced twice... finally I got Hirsch to ...
After having purchased a kic 346lt fridge/freezer, I have had to have it replaced 4 times with each unit having a different fault than the first. I would like to know if Whirlpool South Africa is supplying new units, or refurbished units. I have incurred food loss with each of these defective units ...