I rent an apartment and the landlord bought a whirlpool top loader laundry machine and a tumble dryer for them and us to use. Long story short the washer ripped three of my shirts to date and last night one of my bra's was the victim of the tumble dryer. Normally I would just ignore an incident ...
KIC's customer service standard is the phrase: Our technician will contact you 30 minutes before they arrive. They cannot tell you when the technician will arrive because this information they do not have either. I have been waiting for a technician to attend to my brand new KIC fridge since ...
I have a whirlpool top-loader washing machine under warranty, which has broken. I have logged the problem with Whirlpool 3 times. 9th Jan 2014 ref no s000351192 - no response, just an sms, saying if no response within 8 hrs please phone again. 13th Jan ref no s000352155 - same sms - no response. ...
On top of the very bad service and insufficient call centre service I got, my convection oven heats up so badly on the outside my toddler burnt himself by touching the side and I had to treat his burn wounds yet the veggies were still frozen after being in the microwave for 17 minutes. I tried to ...
Hi whirlpool took my convection oven 5 times in 3 weeks and brought it back each time still broken, when calling the call centre and spending R300 plus on calling credit they still don't call me back and now I'm still stuck with a broken appliance. They refuse to assist. I have babies and children ...
I sent the first request on 25/10/2013 to sent someone to look at my oven. It is still under warranty... The thermostat is broken and the rubber to seal the oven snapped! They sent someone out who had hardly any equipment and no extra parts with him... he told me ok he'll order the parts, it should ...