I purchased a Kic fridge from hi fi corp in June 2011 with 2 year guarantee, a few months later we realised it was not sealing around the freezer compartment. I logged a complaint with whirlpool and a technician was sent to sort the problem out, however it was unsuccessful. After a further ...
We are a company based in Ladysmith, KZN, South Africa. We have queried about buyer a washer & dryer that was approved by AATCC, an American test standard, specified by our fabric supplier. We were given a quotation by an agent in Cape Town, however he could not supply us with much technical ...
Firstly to get through to your company on 0861532337 it just rings when you do get through to some they put you to the Exchanged department where no one seems to answer you have to phone back a few time before you get someone in that department to answer. Its been over about over a month when i put ...
Further to my report of 27th and Whirlpool's immediate feedback that someone would call me (cut and pasted to everyone else's complaints), I was called by a 'consultant' and told I would receive further news on my repair on the 29th. As expected, no further calls, still no dishwasher. Pathetic and ...
TERRIBLE SERVICE AT WHIRLPOOL AND KIC CALL CENTRE I HAVE LOGGED A CALL TO THEM FOR ASSISTANCE FOR MY FRIDGE WHICH IS STILL UNDER GUARANTEE ON THE 22ND OF NOVEMBER 2013 AND TO DATE I HAVE RECEIVED NO RESPONSE FROM THEM. THEY GAVE ME A REFERENCE NUMBER AND ADVISED THAT THE TECHNICIAN WILL CALL ME ...
2 months ago a 'technician' sent by Whirlpool SA charged me R580 to replace a part on my faulty (2 year old only) Whirlpool dishwasher. The machine still didn't work. Another technician sent by Whirlpool told me the part doesn't exist on my dishwasher and I had been fleeced. The dishwasher, ...