The top element in my 900mm whirlpool burnt out 4 weeks ago. My local appliance repair shop ordered spares from Whirlpool but when they arrived nearly 3 weeks later they were for a 600mm stove. We checked and confirmed the serial number of the oven against the order. The service provider stated ...
I called for a technician to repair my gas hob. Within a few minutes I had been smsed a reference number and a promise to have the repair done within 24 hours. After 24 hours I had not heard from anyone. So I called again. After waiting 15 minutes I was told that they had not given the repair to ...
This email is written to commend the work one of your call center consultants was able to achieve on my query about my fridge. Her name is Katlego. Katlego resolved a call that had been handled by three consultants previously without any resolution oNasmeen - due to inability to resolve kept ...
I must give credit where it's due :) I am in a process of getting a new fridge and I called Whirlpool's contact centre and got through to Elliot. He has charming mannerism; patient and willing to assist; talk less about going extra mile to having my query resolved. He forwarded my query to Basani ...
My dishwaser (6th sense aquasteam, ADP6949C) broke down in November 2012. Claremont Home Appliances originally tried to fix the machine (error code Fb) saying it was the on board computer that needed to be replaced. When the machine was still not fixed by March 2013, I contacted Whirlpool who ...
I've reported this problem and still sitting with this dirty piece of Whirlpool garbage with no help from them, they're a really bad, I called them a number of times seeking an update. They've been sending people to my place for some assessments and they never come to any conclusion - What exactly ...