I bought a fridge/freezer from Game but the fridge part froze all the content of the fridge. I contacted Game who immediately contacted Andy Luyt from Whirlpool who in turn immediately contacted me to make arrangements for meeting me to investigate the issue. Andy made an appointment for 8 the ...
Joe the technician was sent to my house, he came to investigate the problem with my oven, an invoice for the call out fee was written out by Joe himself and I paid it on the day. Joe never called to confirm when he will come fit the thermostat in, when i called to inquire he insisted that i did not ...
I have a side by side Whirlpool which tripped the mains. Whirlpool SA suggested a sub contractor" Executive appliance service". The contractor came out on the 25/09/2013 and replaced a defrost element. I paid him in cash for the part and call out. On Monday the 07/10/2013 the fridge ...
I did received my replacement of my fridge on the 16/08/2013, the same day put a report that the last shelve on the bottom fridge in not inside the it.. the next day on the 17/08/2013 the sent the rep to confirm that. sense from that day i have been calling them to ask about my shelves, but always ...
I have a fancy frost free Whirlpool combo Unit. Had problems with it freezing up so contacted accrediited agents to fix. Very expensive bi-metal thermostat fitted, but they have been back four/five times same fault. Ended up breaking a drawer trying to remove from fridge. First problem Contacted ...
I purchased a Whirlpool washing machine last year - it has started making a terrible noise. When I purchased the machine from Makro - they advised they would do everything in getting the issues sorted (I purchased an extended warranty from them). I called them on the 3rd Oct and was sent a ...