I made the mistake of deciding to trial one of WebAfrica's 10MBps uncapped accounts @ R699.00. Once I found out that it was slower during the day-time than our existing 4MBps Mweb account @ R539, I proceeded to request that they cancel the following month's subscription, given that we'd used the ...
I have switched my ADSL line to webafrica last year. Ever since I have been trying to get my line upgraded to 10Meg to no avail even though Telkom told me that there are ports available for my line. I have phoned, emailed, logged calls etc, but nothing ever happened. On Thursday, 9 May I received a ...
For 4 months in a row now did i had problems with my billing thats wrong, with services added to my account that I did not asked for, and each mont I have to call them, using my money to get this sorted, normally, only after 2 calls and many emails do they get it. AND STILL, again this month the ...
Needed help diagnosing problems with the line and migrating the line from Telkom to WebAfrica. Having dealt with other ISPs before, WebAfrica's service was quick, efficient and the consultants were knowledgeable. Very glad that I made the switch. ...
Wow web Africa I just want commend one of your staff members "Thapelo" for the great service and attitude he was of great help to me and had a great attitude while doing so. Keep the great service Thapelo. ...
We've had a 10Mbps ADSL service with WebAfrica since the middle of last month. At the beginning of the month we noticed that our connection speed is permanently throttled to under 2Mbps. Contacted client services and logged a ticket. Provided all relevant information. First they blamed our ...