I have been mislead by the type of contract I have with Vodacom. It was a R99 contract with 500mb of data. I was under the impression that if it was used, I had to buy directly from Vodacom stores. It also stated "expired" when my bundle was up. Kenilwoth Centre and Golden Acre stores ...
I'm terribly disappointed in Vodacoms service - this is the 2nd time I've been billed like this. After I have asked the consultants at Vodacom to make sure that my bill is capped at R200-00 including the subscription for data. Conveniently my profile disappears and I have to re-register today only ...
I upgraded my contract and took the blackberry 9360 curve, my BBM was not working and overheating my phone at a stage took it to the Vodacom store, for them to sort out the problem, they couldn't fix it and had to book my phone in for repairs. Eventually I got my phone back, then a while not too ...
I would like to commend all agents who are really willing to help customers and go the extra mile. As for those people calling in, abusing the agents, all of you will get your day. They are only there to do their job and that is to assist you. Being rude with them is just a childish display of ...
I recently got a new phone and was interested in subscribing to Vodafone Protect so I downloaded the app. Since downloading it, I was badgered with notifications and warnings to subscribe. When I finally looked into the subscription options, I somehow managed to get the phone locked. The app offers ...
From: Edgar Cupido Sent: Friday, October 25, 2013 2:51 PM To: [Email Removed] Subject: RE: Vodacom Customer Care Reply - Authentication Response required Ref: 007G~GXWP Good day, Thank you very much for your response. I am not interested in obtaining an itemised billing report, as I mentioned I ...