Vodacom called me to say I qualify for an upgrade. After speaking to the consultant I agreed to upgrade and asked what are my available cellphone options. of which the consultant (Mark) gave me the options and I agreed to take the Samsung Galaxy S4 i9505. I then asked how long will it take to be ...
This query /queries date back to July 2013. We have contacted Vodacom 111 on numerous occasions querying the data available on 1 of my contracts. In July we made our first query as we had just upgraded this contract via the Vodacom website. The offer available was Smart S and was scheduled for 31 ...
I am furious with vodacom!! Last month I receieved a bill of R1 500 and queried it and nothing was done about it! Now I received a bill of R7 400! WHAT THE,! I advised the agent that no calls were made from this number and even got a itemised billing and called those people and I know none of them! ...
1st took contracts in Jan 2010, please refer to acc statement pg 2;I was invoiced pro-rata on 24 Jan 2010.I was due for an upgrade in Jan2012.I upgraded in 2011, Nov, please refer acc statement pg 1; my invoice amounts increased. This was my 22nd month, how can it then be said that I upgraded ...
Thank you Vodacom. Yes once again you prove that your sales people do not care about the people that use your product. I am so tired of complaining and just not getting any place with you. I have had a blackberry bold 9900 replaced with a "refurbished" handset. Sadly this is the 4th time ...
Once again, Vodacom never cease to disappoint. I made a complaint about their accounts department over billing me and not responding to my queries. my lines were DELETED, and I was told that I would have to pay R17000.00 to get them re-instated. False, the person who worked it out made an error. I ...