When the preorder opened at midnight on the 7th, I placed the order. I was provided a reference and advised that I would be contacted in 24 hours. This did not occur so on 12/11/2013, I contacted the upgrades Dept and spoke with Lesego who completed my order for an iPhone 5s - 32GB Gold. She then ...
We have been with Vodacom for years, our average account used to be between R1000 and R1500.00. One month we received a bill of R7000.00. I queried and requested a detailed account of this amount months ago. I am still waiting. In the meantime Vodacom has cancelled our lines, and reported me at the ...
I upgraded telephonically using the 08217844 number. I placed an order for the iPhone 5S and was promised that it would be delivered to me on the latest today (19 Nov 2013). I feared that I may have missed a call, so I called the call center again. Only to be told that my order had not yet been ...
Am extremely upset with the service provided by the Online Sales team and RAM courier service at Vodacom. On 08/11/2013 I placed an order via the Online sales department at Vodacom for the new Iphone 5s. On the 12 I needed to follow up as 24 hrs passed, and no one called. The the 14th the deal was ...
Hi my name is Judith I've just upgraded with Vodacom from a Blackberry to a Nokia lumia 820. I am on the business call top 200s which means i will only receive a R200 worth of airtime with no data, so if i don't have airtime or if i have not purchased any data i would not be able to go on the ...
Our 3G business account (12 users) have been put on "soft lock", and even though we have paid in extra money (R4 000 additional, normally we pay R2 700) to unlock it as it seems we have reached our usage limit, we now hear it takes 7 to 14 DAYS to unlock - how on earth does one do ...