I registered for an upgrade on my existing vodacom contract. Was phone by call center, then informed that the phone I wanted was out of stock and the agent confirmed and suggested I take another version of the phone because they have stock. I then changes my request based on this, completed the ...
Upgraded my phone at Vodacom 4 U in August 2013 - since then its been in for repairs twice - first on 11/09 when the phone just went dead and the second on 11/11 when the phone could not detect the sim card. I have told both the store and vodacom direct via email and customer care that I do not ...
I got a call from an 031 940 9859 number this morning asking if I wanted to add some security feature to my phone where I would have to pay a monthly fee of R30. Without giving them any consent, they immediately wanted to confirm my birth date and ID so that they could get me registered. I ...
My Samsung from Vodacom only 2 months old. Contract Phone. Vodacom Westgate Shopping Centre says not their problem. Samsung Shop in Clearwater Mall says buy new one or call Vodacom. Who can help, who is responsible. Why do we pay R700 per month for poor service? ...
Dear Vodacom I am very disappointed and loaded with anger. I pre ordered the iPhone 5s on the 7th November. Call Center never got back to me. On the 11th I phone in and upgraded one of my contracts to the iPhone 5s deals. I was told that my device will be shipped latest on Monday the 18th, which ...
Since I upgraded from a Blackberry to a Samsung S3, I received accounts for almost double the amount I used to pay. all of a sudden I am out of data, and it seems that there are hidden costs which you will notice when enquire about the ridiculous amount of data used. If you dial the 111 number at ...