It has been 10 days since my initial complaint. After the first Leesa Brazier contacted me and we discussed the matter ref R318248185 and it is still pending she said she will phone me on 4 Desember to finalize then Vodacom sends me a warning letter and spoke to Tracy Khumalo ref A1/O6PD/NUT3PL and ...
I recently bought a Sony Xperia Z as an upgrade phone, the phone claims to be shatterproof, water resistant and dust resistant. This phone wasn't even 4 months old and it cracked in my pocket, I didn't't bump anything. I did some research and this phone has an apparent design fault. Because the ...
I upgraded to a new phone on the 4-10-2013. The agent informed I would switch from a contract to a top up, in October month still and I had to pay upgade and sim swop fees. The phone pakage was never upgraded and sim never swopped. After numerous calls to Vodacom, call center. And the branch itself ...
We ordered the iPhone 5s on November 8 2013. Vodacom advertised that pre orders would open then and i was contacted by a consultant cause my name was on a list. after a week and a half of NO delivery i started following up, being taken from one operator to the next. Eventually someone came out with ...
I've been due a handset upgrade since the beginning of Oct & knowing that a new iPhone model was to be release decided to wait until the launch date was announced. After registering on the Vodacom website I was notified via email that pre-orders for the iPhone 5s would open midnight 08/11/2013. ...
I since lodged complaint with Vodacom to refund me for the debited amount of the contract which according to the agreement i had with this person via email [Email Removed] still got debited and lodged a complain where in the past almost three weeks now, where i was promised the matter would be ...