My Father was in an armed on 28 October. Amongst other things they four cellphones. With GREAT pains and frustration and patience we dutifully followed the process and blacklisted the phones via the call desk. We got sms verification from Vodacom that the Phones has been blacklisted with a ...
On 21 October I lodged a complaint about data charges on my account relating to19 Sep 2013 at 4.54 am!! I phoned Vodacom and they finally agreed that I could not have used the data I am charged for on the handset I am using, but I had to lodge a complaint with the data dept. On 21 Oct I got a ...
I've been trying to enquirer about n fault on my account on Nov where I got charged twice. Call was logged on the 14 of November. Till now everybody I spoke to seems to send me to call other numbers (Upgrade-, Aftersale-, accounts-, customer care departments) but no one wants to assist. This is 3 ...
Why advertise with incentives out of stock. If you don't have car charges in stock, please stop advertising that if one buys a phone they will get a charger. Secondly do not give wrong information that online applications will be delivered next day when your sales people then tell us the turnaround ...
We are is viewing distance of Vodacom towers but we have little to none signal and cellphone network. We file complaints on every possible website and Vodacom report number possible. ...
Hello, It is with great displeasure that I am having to write this report after Rochel from Vodacom responded to my initial Hello Peter and 'sorted' the issue out dated 4th September for a July 2013 incorrect continuation of a debit order. I see you have now reduced your debit order to R 69.00 with ...