My complaint is for my brother in law. Saturday 30 November my sister and him went to go upgrade their contracts, they both wanted a Samsung S4 mini, they only had one phone in stock so in agreement my sister took the phone and vodacom said the other phone will be there tomorrow. We had racing at ...
Why advertise with incentives out of stock. If you don't have car charges in stock, please stop advertising that if one buys a phone they will get a charger. Secondly do not give wrong information that online applications will be delivered next day when your sales people then tell us the turnaround ...
This is my second report and I am officially disappointed with service from Vodacom. I have been waiting for a upgrade reversal and a refund of the incorrect billing for the past two months. I wrote a first report on Hello Peter on the 20 November 2013. Then two days later (22 November 2013) ...
On 15 November I decided to upgrade to an Iphone 5s. The consultant on the line assured me that the device would be delivered within 3-5 working days.By the second week I had not heard anything and I phoned vodacom. The consultants in the call centre weren't able to give me information regarding ...
I have tried multiple times to cancel a contract with Vodacom for some time now. Every time they have an excuse for not being able to do so. Are they doing this on purpose to have the contract auto-renew when my deadline for cancellation expires?? ...
I visited the Vodacom store at Blue Route Mall, Tokai on Saturday (30 Nov 2013.) I had a query with Voadcom with regards to a contract change. My account was thus suspended and when the debit order payment came through on the 29th my service was still suspended hence my visit to the store. Kathleen ...